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Healthcare Delivery Solutions Expert, DACH Region

Germany, Nordrhein-Westfalen, Düsseldorf /
Permanent/Long Term /
€100000 - €130000 per annum
This vacancy has now expired.

We are delighted to be supporting one of our most highly respected global device partners in their bid to identify a Healthcare Delivery Solutions Expert to join their rapidly expanding team covering the DACH region.

As hospitals become more technology out outcome focussed a greater emphasis is placed on driving efficiency, cost saving, patient pathway, product delivery and experience - in this role you will work closely with key hospital stakeholders to help deliver a solution that is able to increase efficiency across all areas. Our client is a leading global Medical brand, the successful candidate will engaging in long-term partnerships with customers, providing them with products, services and solutions which are differentiated and tailored to their needs.

The core objectives of this role is to support and drive implementation of new/early design solutions (non-commercial and commercial) within the region. You will work closely with internal stakeholders and provide regional field support to a range of hospital professionals to understand requirements and make recommendations to ensure the solution is delivered for that specific hospital. You will work in partnership with said hospital to deliver the solutions and drive efficiency, outcomes and patient experience.

As a global medical technology leader for more than 40 years, this business has a true global reach and can deliver outstanding career development, opportunity and is highly regarding as a multi award winning partner. The business is represented globally and is widely regarded as one of the finest medical device brands in the entire market.

Key Responsibilities and Delivery

  • Develop and implement solutions management products to help drive efficiency, outcomes and patient experience with hospital partners
  • Build relationships and partnerships across the DACH region building on excellent existing relationships to promote and develop this new service offering
  • Provides outstanding customer experience to support on-going collaboration and references.
  • Assist in bespoke design phase providing consultative recommendation for MVP test and specifications and tool kit
  • Execute tests for new solutions within region, gather learnings and best practices and solution delivery costs to ensure compliance to solution business case
  • Act as SME support in build phase to field and delivery team and local counterpart to local stakeholder in pilot accounts
  • Productises tools and methodologies which are scalable and replicable across other projects, building the delivery 'playbook' for new solutions developed

Internal Collaboration

  • Supports the Solutions Manager in developing content for offering evidence and track record with input on project deliverables and outcomes
  • Track and report on key project metrics, aligned with overall goals & objectives of solution implemented
  • Supports Business Unit Director on new/early solutions as needed
  • Project lead to develop, direct, and execute plans for Test solution projects
  • Partnering closely with the Solution Manager to review progress of test projects against design criteria and standards; recommends appropriate revisions
  • Participates in the planning, execution and finalization of projects according to strict deadlines, within budget while designing organized and repeatable procedures
  • Compiles and analyses operational, test and research data to establish technical specifications designed or modified Solutions/Processes
  • Partner with Solution Manager and Education & Clinical Manager to design and deliver cross regional training of solutions tested


  • Minimum 8 years professional experience including project management in healthcare industry
  • Demonstrated experience in hospital environment
  • Understanding of cluster healthcare environment
  • Exceptional customer focus, strong ability to adapt, solution oriented
  • Outstanding communication and presentation skills, simplify complexity
  • Ideal - Project Management Certification, lean and six sigma
  • Analytical skills to resolve complex issues in creative ways. Clear thinker, strong problem solving skills, comfortable in challenging existing practices and the status quo
  • Excellent Collaboration skills and team player
  • Rigorous, strong execution mind-set, structured and organised
  • Change oriented, able to operate in an area of uncertainty and with changing/limited resources
  • Proven experience of successfully working within cross border or virtual teams
  • Relevant Bachelor degree or MSc (preferred) in a technical or clinical subject
  • Willing and able to travel frequently
  • Willing and able to travel 50% across DACH region

What Happens Next?

If you wish to find out more please click the 'Apply' button. This will send a notification to the consultant looking after this vacancy who will get in touch at a suitable time to share further details on this opportunity. Any communication will be in complete confidence, without obligation and we will NOT send your details to any practice unless you give us your permission, so there is nothing to lose in finding out more!

If you wish to contact us about this opportunity and other suitable positions, please email us on or call our Medical Devices team on 01423 813456.

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