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Logistics Operations Manager

The Logistics Operations Manager will oversee warehouse and kitting activities at the assigned site, managing a mid-sized team with responsibility for daily execution and longer-term strategic development. This role requires a proven leader with the ability to provide direction, optimize processes, and deliver results in alignment with cost, service, and personnel objectives. The manager will ensure operational excellence while contributing to the broader supply chain strategy, enhancing efficiency, reducing costs, and driving customer satisfaction.

Competencies

  • Challenger: Someone who is keen to influence, enhance and develop existing process and polcies.
  • Direction Setting: Communicates expectations clearly, makes sound decisions, adapts to change quickly.
  • Organizational Capability: Builds and motivates high-performing teams, supports innovation.
  • Results Orientation: Analytical, solutions-driven, and able to manage multiple projects in fast-paced environments.
  • Talent Development: Coaches, mentors, and recognizes talent, fostering engagement and performance.
  • Inspiration & Integrity: Strong communicator with high ethical standards, able to inspire trust and collaboration across diverse teams.

Key Duties

Strategic Direction & Compliance

  • Define priorities for warehouse, kitting, and distribution functions to meet service-level commitments and customer requirements.
  • Align site logistics planning with overall regional supply chain objectives.
  • Partner in the continuous improvement of the distribution network, including policies, processes, and service models, in close collaboration with other business units.
  • Oversee and contribute to 3PL operations to ensure high-quality service at optimal cost while maintaining compliance with quality, sustainability, and regulatory standards.
  • Ensure adherence to all applicable health, safety, trade, compliance, and regulatory requirements (e.g., ISO standards, Sarbanes-Oxley, FCPA, VAT, Medical Device Directives, and local legislation).
  • Foster a culture of accountability, continuous improvement, and operational excellence.
  • Building Organizational Capability
  • Develop and enforce systems and procedures for efficient and compliant operation of facilities, equipment, and personnel.
  • Collaborate across divisions and regions to maximize service performance.
  • Provide operational input to M&A activities or integration projects when required.
  • Talent Development
  • Build, mentor, and retain a high-performing logistics team with clear growth pathways.
  • Drive employee engagement through coaching, performance reviews, and leadership development.
  • Promote a positive culture focused on safety, service, cost efficiency, and continuous improvement.
  • Operational Delivery
  • Ensure effective handling, storage, transportation, and inventory management to deliver right product, right place, right time, right quality, right quantity.
  • Track and manage performance through KPIs and cost metrics to drive operational efficiency.
  • Monitor operations to proactively identify risks or bottlenecks and implement solutions.
  • Provide accurate and timely reporting of logistics performance to stakeholders.
  • Inspiring & Influencing
  • Serve as a key advocate for logistics solutions and communicate the value proposition internally and externally.
  • Build strong relationships with stakeholders, customers, and cross-functional partners to foster collaboration and trust.

Package and Benefits

  • Up to £70k basic
  • 13% bonus
  • Pension, medical, wider company bens

Key Skills and Qualifications

  • A minimum of a Bachelor's / graduate degree in Business Administration, Materials Management, Life Sciences, Engineering or equivalent is required.
  • 5+ years of experience in Supply Chain management, Logistics, Operations or related fields are required.
  • 5+ years of experience in multi-shift, automated and labor-intensive distribution, logistics, manufactur


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