Optical Assistant

J476241 Manchester North West £25K - £28K / Year

• Provide exceptional customer service to all patients, ensuring a warm and professional experience
• Assist patients with frame selection and lens options tailored to their lifestyle and prescription needs
• Take accurate measurements and assist in the fitting and adjustment of spectacles
• Handle telephone and face-to-face enquiries, appointment bookings, and patient follow-ups
• Maintain the appearance and cleanliness of the practice, including frame displays and waiting areas
• Support dispensing opticians and optometrists in day-to-day clinic operations
• Carry out basic pre-screening tests using optical equipment (training provided if needed)
• Help with stock management, including ordering and checking deliveries

• Salary between £25,000 £28,000 (depending on experience)
• Full-time working hours with no late nights or Sundays
• Friendly, supportive team in an independent practice setting
• Staff discount on frames and lenses
• Opportunities for training and ongoing professional development
• A stable and welcoming working environment where your input is valued

• Previous experience as an Optical Assistant in a busy practice (essential)
• Strong customer service and communication skills
• A keen eye for detail and style, with a passion for helping people
• Organised and reliable, with the ability to multitask efficiently
• A team player with a positive, can-do attitude
• Willingness to learn and adapt in a fast-paced retail environment
• Experience with practice management systems (desirable but not essential)