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Trainee / Graduate Field Service Engineer - North

J458582 Leeds Yorkshire & Humberside £30K / Year

Start Your Career in Medical Technology Trainee Field Service Engineer Wanted!

As a Trainee Field Service Engineer Refractive Lasers, you will play a key role in supporting cutting-edge ophthalmic technology that transforms lives through vision correction.

Based within the dedicated field service team, you will undergo comprehensive training to install, maintain, and troubleshoot advanced refractive laser systems used in eye surgery, and other vision correction procedures.

Working closely with highstreet opticians, clinics, and eye surgery centers, you'll ensure equipment operates to the highest standards of safety, accuracy, and performance.

This role is ideal for technically-minded individuals who are eager to build a career in medical engineering, thrive in field-based environments, and are committed to improving patient outcomes in ophthalmology.

You will gain hands-on experience across electrical, mechanical, and software systems, while developing strong customer service and diagnostic skills under the guidance of experienced professionals.

This role is covering Northern England and has travel attached with over night stays required. Initial Fixed Term 23 month contract with opportunity to go perm but not guaranteed.

Key Duties

• Assist with installation and setup of refractive laser systems at customer sites, ensuring compliance with manufacturer specifications and safety standards.
• Support preventative maintenance schedules to keep laser systems operating at peak performance and reduce downtime.
• Perform basic troubleshooting and diagnostics of hardware, software, and optical components under the supervision of senior engineers.
• Document all service activities, including maintenance, repairs, and parts replacements, in accordance with company and regulatory standards.
• Provide technical support to customers, offering guidance on system operation and care during training visits and after-service calls
• Maintain a clean, organized, and professional work environment both on-site and in the workshop.
• Participate in structured training programs covering laser safety, clinical application support, and equipment-specific certification.
• Collaborate with cross-functional teams, including clinical trainers, sales staff, and engineering departments, to ensure a high level of customer satisfaction.
• Adhere to all health, safety, and quality assurance protocols, including infection control practices relevant to the ophthalmic sector.
• Be prepared to travel regularly, including overnight stays, to support customer sites across your assigned region or nationally.

Package and Benefits

• £30k Fixed starting salary
• >15% bonus
• Fully expenses Company Car
• Corporate package with a leading global medical specialist

Key Skills and Qualifications

• A genuine passion for engineering and technology whether from hands-on experience, hobbyist projects, vocational training, or personal interest.
• Some exposure to electromechanical systems, technical problem-solving, or working with precision equipment is highly desirable.
• A proactive and curious mindset someone who's eager to learn, grow, and take on new technical challenges.
• Excellent communication and interpersonal skills, with the confidence to work directly with healthcare professionals in clinical environments.
• Strong attention to detail, with a methodical approach to troubleshooting and equipment care.
• A flexible and reliable attitude, with the willingness to travel regularly to customer sites (sometimes at short notice).
• The ability to work both independently and as part of a team, following structured training and guidance.